Embrace Empathy with Input-Output Principles
A few years ago, I built a wonderful feature in my old company but no user adoption. Then I figured out the gap between technical expertise and user needs.
BBinary
Simplifying Vietnam’s Administrative Data Management: A Smarter Approach
In Vietnam’s financial sector, accuracy in administrative data (provinces, districts, wards) is critical for tasks like customer onboarding, underwriting, collection, etc.